Under the General Data Protection Regulation (GDPR) you have several rights about your personal data. This policy has been designed to uphold your rights where we act as a data processor:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
- Right to be forgotten – in certain circumstances, you can ask for the data we hold to be erased from out record
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing
- Right to object – you have the right to object to certain types of processing such as direct marketing
We have ensured that exercising your right to the above is as clear and straightforward as possible, and be done so by stating your request in writing to Laura Brierley
If you no longer wish to receive marketing information from us, this can be done by clicking on the unsubscribe link in the relevant marketing communication or by contacting the data controller above.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply. If, for any reason, we are unable to act in response to a request for erasure, we always provide a written explanation to the reasons why.
Your right to complain
If you wish to make a complaint about how our personal data is being processed or how your complaint has been handled, you have the right to lodge a complaint directly to our in-house data officer, Laura Brierley or with the Information Commissioner’s Office (ICO).
TYPES OF DATA WE COLLECT
By expressing an interest in our services, visiting our websites or subscribing to our website services, email notifications and/ or newsletters, we may collect personal information from you:
- Contact information such as name, company name, address, phone number and email address
- System information, such as IP Address, browser type and version, and operating system relating to information gathering tools such as cookies
- Any other information you choose to send to us
There are four forms on the ProDec website that collect personal information, they are:
- Stay in Touch
- Contact ProDec
- Become a Stockist
Stay in Touch, requests the following information: name, email and phone number. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses. There is an opt-out button included in all emails, therefore you are able to unsubscribe at any time.
Contact ProDec and Become a Stockist both request the following information: name, email and phone number. This information is then emailed to Rodo Ltd and picked up by a member of staff who will process the enquiry. Any information provided will not be shared with any third parties and will not be used for any marketing purposes.
Review – in order to enter a review you must first provide an email address. This information will not be used by Rodo Ltd or any third party in any way.
We use a third-party provider, Constant Contact, to deliver our e-marketing communications. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-shots. For more information, please see Constant Contact’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, Laura Brierley
HOW WE USE YOUR DATA
Rodo Ltd uses the personal data that you provide to supply you with product information, content and services, to send notices and offers and company news.
We may also use your personal data to develop and improve our products and services.
The legal basis for processing your personal data is your consent. In certain circumstances, we may otherwise process your personal data if Rodo Ltd has a legitimate interest in doing so and Rodo Ltd is not infringing on any of your rights and freedoms.
When Rodo Ltd processes your personal data for Rodo’s legitimate interests, Rodo will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. Rodo will not use your personal data in circumstances where your rights and freedoms override our legitimate interests unless we have your consent or are otherwise required or permitted to by law.
Links to Third-Party Sites
This website contains links to sites that are operated by third parties. Please be aware that Rodo Ltd is not responsible for the privacy practices of these third-party sites. We encourage our users to be aware when they leave our site and to read the privacy statement of each and every website that collects their personally identifiable information. This Privacy Notice applies solely to information collected by this website.
There is no automated decision making related to the information you may provide on this site.
STORING AND SHARING YOUR INFORMATION
Rodo Ltd uses commercially reasonable physical, technical and administrative safeguards to help protect against the loss, misuse, and unauthorised use, disclosure, alteration or destruction of the information you provide us. When you provide us information through our website, your transmission of information is protected by secure socket layer (SSL) encryption. Once the transmission is received, we store your information on our secure servers.
Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to individually identifiable information. Employees authorised to access individually identifiable information are kept up-to-date on our security and privacy practices. When new policies are added, these employees are notified and/ or reminded about the importance we place on privacy, and what they can do to help safeguard personal information. Please keep in mind that no security system is a guarantee against unauthorised intrusions.
The organisation will not transfer your data to countries outside the European Economic Area.
We may update this Privacy Notice periodically. Any changes will become effective immediately upon being posted. If we make any material changes in the collection, use, disclosure or safeguarding of your individually identifiable information, we will notify you by placing a notice on our website. Please check this page for changes.