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Performance guarantees

With both the Lifetime Guarantee and Performance Guarantee your satisfaction is our priority.

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We believe that our flagship Ice Fusion and Titan products are best in class.

We’re so confident that they’ll meet and exceed your expectations that we guarantee their performance. 

All Ice Fusion products come with a performance guarantee, which means that if for any reason you’re not happy with them we will give your money back, while Titan products carry a lifetime guarantee against breakage. 

If you need to get in touch, please contact our customer service team, not your stockist. All we ask is that you return the product to us, together with the original purchase receipt, and tell us in a few words the reason why you’re not happy.

View our ProDec Advance range

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Rodo will send a cheque for the value of the brush or roller purchased to the individual named on the claim form within 15 working days of receipt. Claims will not be accepted unless the claim form, original proof of purchase and used product are all received. Refunds will not be issued for brushes or rollers that have not been used. Only one refund can be issued per claimant. Once a refund has issued this disqualifies you from making further claims. Rodo accepts no liability for claims lost in the post. Your statutory rights are not affected.

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Find your nearest ProDec stockist

ProDec products are sold by hundreds of retailers in thousands of stores, so you’ll never need to go too far to find them.

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Become a ProDec stockist

Apply to become a stockist today and discover the benefits of selling the ProDec range.

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